Can I share the contact details of my contacts using Ayoba?
Yes you can! Use the + (new chat icon) to start a new chat, then tap the attachment icon, now you can select Contact, then simply tap on the contact you want to share.
Can I send images using Ayoba?
Share your favourite selfies and photos easily with Ayoba. Use the + (new chat icon) to start a new chat, then tap the attachment icon, then select Gallery to select images from your library. You can also tap on Camera to take a photo and share it immediately.
Can I share my location using Ayoba?
Share your location with your contacts by simply tapping the + (new chat icon) to start a new chat, then tap the attachment icon and select Location.
Can I send voice messages via Ayoba?
You can send a short voice message to another Ayoba user by simply tapping the Microphone icon at the bottom right corner of your chat screen. You can also create a new chat message using the + (new chat icon) then tap the attachment icon and select Audio, then tap the Microphone icon and record your message.
I need to send a file or document, can I use Ayoba?
Send files by tapping the + (new chat icon) to start a new chat, then tap the attachment icon then select File. Now browse your device, select the file and share it with your contacts.
How do I reply to messages?
Tap on the message you would like to view. To reply, simply tap in the compose bar at the bottom of the screen then type your reply and hit send. Easy as that.
Can I share or forward messages to my Ayoba contacts?
You can forward messages, audio files, images and contacts by tapping and holding on the message you would like to forward, then tap the forward arrow at the top right-hand corner of your screen, then select the contact you would like to share the message with and hit send. Content will be marked as “Forwarded”. You will also receive a notification indicating that the message has been forwarded.
How do I delete old or unwanted messages?
Simply tap and hold on the message in the chat screen, then select the trash bin icon at the top of the screen and finally confirm your selection.
Can I move my chats to an archive list?
No, Ayoba does not have a way to move chats to an archive list (at the moment). If you want to remove a chat from your chat list, you can do so by deleting it, although this is a permanent deletion and you will not be able to retrieve it later.
Can I sort my chats in different ways?
Your chats are always sorted according to most recent, these chats appear at the top of the list. You cannot change this sorting method in Ayoba (at the moment).
How do I delete chats?
In the main Ayoba screen, tap and hold on the chat you want to delete, then select the trash bin icon at the top of the screen, and confirm your selection.
How do I create a group chat and invite my contacts?
Tap the new chat button + and select the NEW GROUP option, then add the contacts you want to include in your group chat. Now all you have to do is start the conversation.
What if I want to leave a group chat?
You can exit any group chat at any time by simply tapping on the group chat icon at the top of your chat screen and then selecting the LEAVE GROUP button, and then confirm your selection.
What if I want to delete a group chat?
To delete a group chat simply tap and hold on the group chat in the main screen, then select the trash bin icon and confirm your selection. You can also choose to leave the group at this time.
If you delete a group chat, you will only delete the group messages from your own device, and will not delete the chat for other members of the group.
What does the Group Owner do?
The group owner can create a group, add and delete members.
Can I make someone else the Group Owner?
Control cannot be transferred to another person.
Can we have more than one Group Owner?
You can’t have multiple people as owners.
I have been added to a group, can I see previous chat?
If you have been added to a group, you will not be able to see any previous messages and chat prior to your joining the group.
What if I need to restore my chat history?
Backups are made automatically every 24 hours, only if you have an internet connection. You will not be able or disable the automatic backup process.
You will be able to force the creation of a new backup by tapping the Menu bar, select Settings, then Maintenance and then Chat Backup. This will securely backup your chats into the cloud, and allow you to restore your chat history if need be.
To restore your Chat Backup by tapping the menu button, then select Settings, then tap on Maintenance and select Chat Backup, and restore.
Note that your backups are not stored locally on your device, and so you will need access to the internet to make a backup.
Can I enable Auto Download of files sent to me?
The Auto Download feature is OFF by default. If you want to automatically download images and videos that you receive in Ayoba, you can turn Auto Download ON. You can enable the Auto Download feature by selecting the main menu, then tap on Media and then configure your auto download to suit your needs. We recommend that you keep this turned off if you have limited data.
Can I chat to people that don’t have the Ayoba App?
Chatting to non-Ayoba users
You can send messages via Ayoba to anyone, even if they do not have the app on their device. Messages sent to people who haven’t downloaded and registered on Ayoba will be received as SMS text messages and will include links to view other files and content if applicable.
We have partnered with MTN, which means that MTN subscribers will be able to respond to Ayoba SMS messages using SMS, for free, even if they do not have the Ayoba app installed on their device. Non-MTN subscribers will receive messages from Ayoba as SMS text messages, but will not be able to respond. We recommend that non-MTN subscribers download the free Ayoba app from ayoba.me/download or the Google Play Store
Can I add contacts, even if they are not using Ayoba?
When creating a new chat, tap on the menu in the top right-hand corner. Then enable Show SMS contacts. You will now be able to view all your contacts, even those who are not using the Ayoba App.
If any of those contacts download the Ayoba app and register with the phone number listed in your contacts app, the Ayoba app will automatically update their status to reflect that they will be able to interact as a full Ayoba user.
Can I send images or files to contacts who have not downloaded the Ayoba app?
You can send images, videos, and links to contacts who have not downloaded the Ayoba app. These contacts will receive an SMS notification which will include a link to view the content. Note that viewing and/or downloading the content may incur data charges by the network provider.
I have received an Ayoba message, but I don’t have the app. Can I still view the message?
You can view text messages and files sent from an Ayoba user via Ayoba, even if you haven’t yet downloaded the free Ayoba app. We have partnered with MTN, which means that MTN subscribers will be able to respond to Ayoba SMS messages using SMS, for free, even if they do not have the Ayoba app installed on their device. Non-MTN subscribers will receive messages from Ayoba as an SMS, but will not be able to respond. We recommend that non-MTN subscribers download the free Ayoba app from ayoba.me/download or the Google Play Store.